New video! KitchenAid KSGB900ES

Video on the New KitchenAid 30″ 5 Burner Gas Convection Slide in Range, now in our showroom!  Check out Mike explaining the updates and features.

A Customer Kitchen

We typically work with our clients for months….it starts with a tour of the showroom, we may quote a couple different packages, they work with their cabinet designer and key in on what appliances they want/can work in their kitchen plans, we email, we call, we re-quote back and forth.  You get the idea!  Eventually we set a delivery date, the appliances are installed, and our install crew takes a picture but the kitchen is not quite in presentation form.  So, it is so great when we get photos of the true, finished, final project!

Top Line customers, email jenniferw@toplineapl.com with your kitchen pictures and we’ll post them!

Here are photos from a beautiful Sea Girt kitchen designed by Penterman Kitchens.  We love the cabinetry, the lay out, the appliances they chose…

Appliances in this Kitchen:

Viking 36″ Range, model VGSC5366BSS

Viking hood, VWH36481SS

KitchenAid French Door Bottom Mount Counter Depth Refrigerator with Architect Series handle, model KFCS22EVMS

KitchenAid 30″ single wall oven, model KEBS109BSS

KitchenAid microwave, model KBMS1454BSS

KitchenAid dishwasher, model KUDS30FXSS

Marvel Ice Machine, model 30IMTBSFRP

Marvel Beverage Center, model 6GARMBSGL

Miele’s ‘No Better Complement’ Promotion

We’re happy to show you our updated Miele display in the Wall showroom:

 

Miele has started a promotion that allows you to receive up to $1000 off a Miele dishwasher. This rebate is only running to July 31st, so hurry in!

 

Training for Top Line Staff at Sub-Zero and Wolf

One of the things that sets Top Line apart is our very knowledgeable and thoroughly trained Sales Consultants.  When you shop with us, you are guaranteed a professional experience from one of our veteran sales staff.  Our sales associates truly know our brands inside and out!  To stay on top of new products, they often attend after hours training.  This past week, they visited the Sub- Zero and Wolf showroom in Pine Brook.

Sub-Zero and Wolf completely renovated their official showroom in Pine Brook for the best Sub-Zero and Wolf experience ever. The updated showroom allows you to get hands-on with the latest appliance models, including advanced M series ovens, Integrated refrigeration, induction cooktops and much more. Customers are welcome to visit as well.  Email jenniferw@toplineapl.com for more information.

While there, the Top Line team was able to experience a live cooking demonstration by the showroom chef, and see the Wolf and Sub-Zero products in action. The best part always being they get to eat the delicious results!

Photos by Adam. 

 

Top Line crew visits Miele

Last night, some of our staff visited the Miele Princeton Center and participated in the “Full Steam Ahead” class.  This is a hands-on class featuring the Combi-Steam and Steam ovens. The class covers operation, the principles of steam and the utilization of multi-stage programs.  Our customers are welcome to sign up for a class at Miele in Princeton.  Check out their upcoming events here: Miele Class Schedule

From left to right: Bea, Tony, Maria, Traci, Mike, Marc, John, Todd, Adam, Wes & Dan (our Miele rep)

Maria was quite proud of her delicious cobbler!

John is no stranger to the kitchen!  Professional.

Thanks for a fun evening Miele!

Voted Best of Houzz 2015!

 Good news! We’ve been voted by the Houzz community as a winner of the Best of Houzz 2015 awards! We won in the Customer Service category. Visit our profile page (http://www.houzz.com/pro/toplineac) to see a “Best of Houzz 2015” winner badge on our Houzz profile page. Customers, thanks for the reviews. They mean a lot!

Here are some of our Houzz reviews:

Reviews for Top Line Appliance Center

beach317

Relationship: Client

Project Date: November 2014

Project Price: $1,000-$9,999

Kristen in the Wall store was very helpful and pleasant to deal with. She is very knowledgeable and very quickly got a feel for my style and budget. She sent several options in each category and we quickly formulated the list. Delivery, pricing and customer service were exceptional. For someone who has limited time to “explore” Top Line was one stop shopping with professional results.

 

npackman

Relationship: Client

Project Date: November 2014

Project Price: $10,000-$49,999

We just purchased our entire new kitchen from Topline and our entire experience was great from start to finish. Their pricing was reasonable and our salesperson, John Cuccolo, was extremely knowledgable. A definite must stop if you are considering purchasing appliances.

Relationship: Client

Project Date: October 2014

Project Price: $1,000-$9,999

Great selection and service! Walked us though the different brands and options. Seamless delivery, lowest prices. Would highly recommend to anyone that needs appliances.

cpopola

Relationship: Client

Project Date: July 2014

Project Price: $1,000-$9,999

They’ll match any price, prompt delivery and service. Talk to Adam, he’s fair, honest, knowledgable, and does not try to sell or steer you in any direction but the right one.

 

19fairhill

Relationship: Client

Project Date: July 2014

Project Price: $10,000-$49,999

We just redid our kitchen with new appliances…all purchased from Top Line. Thanks to the suggestions from John Cuccolo and his expert salesmanship and service my kitchen is up-to-date and beautiful. John worked well with Rob at BKC Kitchens and everything was delivered on time making the experience hassle free. I especially love my GE Cafe gas range with its optional convection oven. My purchase also included a Subzero over-and-under refrigerator, a GE Profile microwave and Miele dishwasher.

 

Richard Russo

Relationship: Client

Project Date: July 2014

Project Price: $10,000-$49,999

Had a great experience with top line. Worked with John Cuccolo out of the Westfield branch. They did all the appliances for my new house. The purchase and installation process was very smooth and easy.

What sets them apart though is the customer service. I had to get an item replaced and john and his team really took care of the situation with no trouble at all. Conversely, a few years back, I ordered a dishwasher from Karl’s that came damaged and it was an extremely difficult process to get a replacement. I will definitely work with top line again and would highly recommend them.

lynelkatz

Relationship: Client

Project Date: July 2014

Project Price: more than $100,000

John Cuccola at Topline was great in helping us to choose the right appliances for my new kitchen. John Cuccola knows about all the appliances and cooking needs. He is available when the customer needs him. The showroom at Topline has so many choices and they are beautifully displayed. I highly recommend Topline in Westfield, NJ for kitchen appliances.

aylinbumin

Relationship: Client

Project Date: July 2014

Project Price: $10,000-$49,999

Top Line was recommended to us by good friends who had just renovated their kitchen and we purchased our range, hood, fridge and dishwasher from them and got good deals on the appliances during a holiday sale they were having. From the moment we walked into their showroom they were head and shoulders above other showrooms we had visited. They had movies and snacks for our kids so my husband and I could focus on shopping. John Cuccolo, at Top Line, gave us his undivided attention and patiently helped us pick out the appliances that best fit our needs and budget. And when we encountered numerous delays in our kitchen renovation, John was amazingly helpful and accommodating of our changing timeline. He took such good care of us – I can’t say enough good things about Top Line, their superior customer service and John Cuccolo!!!

Read More 

 

suzywilliams

Relationship: Client

Project Date: July 2014

Project Price: $1,000-$9,999

As designers and home owners, we were very pleased to work with Top Line for our kitchen renovation project. Their showroom and product selection were part of the positive experience, but what set them apart from the other distributors was their people. Our rep and Kitchen Specialist, John Cuccolo, made sure that our project ended as a success. Initially, we had problems with the manufacturing of one of the appliances we purchased, but John and the team stood by us and made it right. John’s customer service went beyond the value of what we purchased. We have recommended them to friends, and they are just as pleased (their kitchen is being finished soon). We will use them again.

 

jlj80

Relationship: Client

Project Date: May 2014

Project Price: $10,000-$49,999

We recently completed a full kitchen renovation, all the way down to the studs. We replaced all of the major appliances as part of the project. John Cuccolo at Topline was our Sales Representative and we had a great experience with him and with the company. He is extremely knowledgeable about the full range of appliances and helped provide us with excellent direction on which brand to choose and why (we went with Jenn Air). John was extremely responsive to any issues-including a price match, adjusting delivery schedules and providing immediate assistance to make sure everything was up and running. We loved being able to work with a local business rather than a big box store-the customer service is above and beyond-we would highly recommend Topline and John Cuccolo.

 

READ MORE HERE: http://www.houzz.com/browseReviews/toplineac

“The Extraordinary Service We Experienced Today”

From: Albert & Christine
Sent: Tuesday, December 03, 2013 8:34 AM
Subject: Top Line Service – December 2, 2013

To:                   Service Department Manager at Topline Appliances,

Date:                Service Date -December 2, 2013

Subject:            The Extraordinary Service We Experienced Today

The two service technicians that were at our house yesterday were expert at what they did (this was the fourth service call on our new refrigerator), they worked quickly and efficiently, answered all our questions, were personable, repaired the problem with the doors and found an additional problem: a pinched waterline behind the refrigerator and repaired this as well so we could avoid a later leak.

We are beyond grateful to them for finding the answers that eluded others.  If we have any future need of service, please send the team that was here today.

Sincerely,

Albert and Christine

Basking Ridge, NJ

“Ask the Expert” Feature from Living in Media Magazine

Ask The Expert – Mike Moretti

Mike Moretti, Owner
Top Line Appliance Center

When doing a whole kitchen remodel, what comes first? Where do you begin?

In today’s world of kitchen design, you’d typically meet with a cabinet designer first. The designer most likely would then send you to an appliance store like ours to make some preliminary selections. My suggestion is this:

     1. Pick out your wish list in terms of layout, and what I mean by that is 30″ range or 36″, or do I want a double wall oven with a cooktop or rangetop? Built-in refrigerator versus freestanding?

For most people, this is a lot to figure out on your first trip. Also try and get a feel for your budget. After that first trip, take that back to the cabinet maker to see if what you came up with will even work for your kitchen.

     2. After they’ve told you what will work, then it’s time to set your wish list and choose the best appliance in each category. If some brands do not fit your budget, then look for the best alternative until you have found what will work best for you and your kitchen. As I tell all my customers, we see the same people many times before they actually make a purchase. Appliance stores like us at Top Line are here each step of the way to help you find what works best.

So once a customer now has a place to start, what are some of the latest trends available in kitchen appliances?

In high end kitchens, the new trend is a fully flush integrated look. This can be in stainless or wood panel appliances, and it’s where the appliance sits flush with the adjacent cabinets. It gives a true custom look and finish when all completed.

More and more brands are making their products compatible to be built-in or fully flush, but it is very important to work with a professional to make sure it all comes together the correct way. High end brands such as Sub Zero, Wolf, Miele, Thermador, and Jenn-Air offer such products in their line up but can be very hard for designers and contractors to understand and get it right. I strongly suggest dealing with a network of professionals who can speak the same language and work together to make sure the design and placement of utilities are correct to give you a proper end

result.

As far as maintenance is concerned, do appliances come with a warranty?

Most appliances come with a one-year, 100% parts and labor warranty. Some brands such as Sub Zero, Wolf and Jenn-Air will increase that warranty if you choose professional installation of the appliances. In addition, extended service contracts can be purchased to give you peace of mind for your appliances.

When considering where to buy your appliances, what are the pros and cons of small vs. big box stores?

The most common mistake is to compare an appliance specialty store to one of the big box homeowner centers. Appliances can be very complex when it comes to selection, but it becomes even harder to fulfill the deliveries and installation and years of service involved. The big box home owner centers have added these to their product line up

but do none of the back end leg work and rely heavily on sub-contractors. When there is a problem it can leave the home owner struggling to get quick and responsive service. So my suggestion is to stay with a true appliance company, large or small, but committed to the industry 100%.

Photos of Top Line’s Westfield Showroom

The Top Line showrooms don’t stay one way for long.  They are ever changing to stay up-to-date with the newest models and trends.  Here are some photos of our Westfield store in its current state (although it’s in the process of changing again with new displays for Miele, Thermador, Dacor, Liebherr, and more on their way in now).

 

Our Wall store Staff!

From left to right: Todd, Marc, Kristin, and Dan

Kristin will greet you, show you around the different sections of the showroom, and fill you in on current promotions going on.  She can also make a delicious coffee drink for you on the fabulous Miele fully integrated coffee system!

Todd, Marc and Dan are all excellent sales reps that can help you find the best appliances for your kitchen.  They each have a great deal of experience in the industry and have attended numerous trainings for brands like GE Monogram, Jenn-Air, Sub Zero and Wolf, Miele and more.

Stop in and meet them at 2025 Route 34, Wall Township, NJ on the Allaire Circle.